Frequently Asked Questions
Is Yisami Multi Services Nig LTD a registered company?
Yes, Yisami Multi Services Nig LTD is a fully registered and licensed company in Nigeria.
What is the fastest way for me to reach your team?
The fastest way to reach us is via WhatsApp. You can send us a direct message for immediate assistance and inquiries.
Do you deliver solar equipment to my state?
Yes, our delivery service is nationwide across all states in Nigeria.
What warranty do I get on my solar components?
We offer manufacturer warranties on all core components, including solar PV panels, inverters, charge controllers, and batteries. For more information, contact the office line- 08135418858.
What happens to my solar panels when it rains?
Rainwater does not harm your solar panels because they are waterproof. In fact, rain helps wash away accumulated dust and dirt to keep them clean.
Can my solar battery explode?
Modern solar batteries do not explode under normal conditions. We install protective charge controllers and proper safety mechanisms to prevent overcharging and thermal hazards.
What basic maintenance does my solar inverter need?
Keep your inverter in a dry, dust-free, and well-ventilated location, and ensure its cooling fans are free from obstructions.
How do I protect my charge controller from damage?
Ensure it is kept dry, avoid exposing it to direct heat or dust, and verify that all wiring terminals remain tightly connected.
How do I know if my solar system has wiring or earthing issues?
Signs include minor electric shocks when touching metal appliances, frequent circuit breaker trips, or fluctuating voltage. Contact Yisami Multi Services Nig LTD immediately if you notice these.
Why should I choose Yisami Multi Services Nig LTD for my solar installation?
We offer registered expertise, endorsement by the Renewable Energy Society of Nigeria, nationwide delivery, proper earthing, robust component warranties and 1 year FREE after sales support. For more information, contact the office line 08135418858.
What should I do if my solar power shuts down unexpectedly?
Check if your battery indicator is low or if a breaker tripped. If the cause is unclear, do not attempt self-repair—contact our support team immediately- 08135418858.
How long will it take to install my solar system?
Installation time depends on system size, but it generally ranges between 1 and 3 days for residential and office/business structures, and longer (weeks) for larger projects.
Where is your office located, and how can I find it?
You can easily locate our office and get accurate driving directions by searching for Yisami Multi Services Nig LTD on Google Maps. For more information, contact the office line- 08135418858.
Who can examine my solar system if I experience any system failure?
Only qualified technicians should inspect, diagnose, and fix any failure in your solar setup. Please feel free to contact Yisami Multi Services Nig LTD at www.yisamitech.com
Can my solar panels explode or catch fire?
No, quality solar panels do not explode. Fire hazards only arise from faulty third-party wiring or substandard installation, which our certified safety standards eliminate completely.
What is earthing, and why is it important for my solar setup?
Earthing is the process of connecting your electrical installation safely to the ground. It is important because it protects your system, home appliances, and property from power surges, lightning strikes, and electric shocks.
How do I maintain my solar PV panels for optimal performance?
Keep panels free from shade and excessive debris, and schedule periodic technical check-ups. For more information, contact the office line- 08135418858.
How can I prolong the lifespan of my solar batteries?
Avoid draining your batteries completely below their recommended discharge limit and maintain proper charge settings through a controller. For more information, contact the office line- 08135418858.
Can I expand my solar system later if my energy needs increase?
Yes, you can add more panels or batteries in the future, provided your inverter and charge controller are sized to support the expansion. For more information, contact the office line- 08135418858.
Can I expand my solar system later if my energy needs increase?
Yes, you can add more panels or batteries in the future, provided your inverter and charge controller are sized to support the expansion. For more information, contact the office line- 08135418858.